Shipping Policy



We ship to mainland Spain and the rest of Europe. If you are a resident of the Canary or Balearic Islands, the shipping cost may vary. We recommend that you contact us before placing your order (Tel: +34 666 942 2 59).

    SHIPPING COSTS TO PENINSULAR SPAIN

    • Packages from 0 to 2 kg have a cost of €8.5               
    • Packages from 2.1 to 5 kg have a cost of €11          
    • Packages of 5.1 to 10 kg have a cost of €14
    • Packages of 10.1 to 15 kg have a cost of €16
    • Packages of 15.1 to 20 kg cost €19

    SHIPPING COSTS BALEARIC ISLANDS

    • Packages from 0 to 1 kg have a cost of €8.5               
    • Packages of 1.1 to 2 kg have a cost of €11         
    • Packages of 2.1 to 3 kg have a cost of €13.50
    • Packages of 3.1 to 4 kg have a cost of €15.90
    • Packages of 4.1 to 5 kg have a cost of €20.50
    • Packages of 5.1 to 8 kg have a cost of €29
    • Packages from 5.1 to 10 kg have a cost of €36

    SHIPPING COSTS ANDORRA AND PORTUGAL

    • Packages from 0 to 2 kg have a cost of €9                 
    • Packages from 2.1 to 5 kg have a cost of €11          
    • Packages of 5.1 to 10 kg have a cost of €16
    • Packages from 10.1 to 15 kg have a cost of €20
    • Packages of 15.1 to 20 kg have a cost of €25

    SHIPPING COSTS TO EUROPE

    At the moment we only ship to Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland, Switzerland and the United Kingdom.

    • Packages from 0 to 2 kg have a cost of €25               
    • Packages from 2.1 to 5 kg have a cost of €44          
    • Packages of 5.1 to 10 kg have a cost of €50
    • Packages of 10.1 to 15 kg have a cost of €59

    PICK UP IN STORE

    You can place your order online and avoid shipping costs, picking it up in La Pachuca (Carrer d'en Carabassa 19, 08002 Barcelona), from 2:00 p.m. to 9:00 p.m. We will notify you once your order is ready for pickup, and it will generally be available 4 hours after you make your purchase.

    DELIVERY TIMES

    All our shipments in Spanish territory (except the Urgent Service) have a delivery time of between 24 and 48 hours. Exceptionally, delivery times can be extended up to 48 hours longer, in campaigns ranging from Black Friday to after Kings.

    Orders to the rest of Europe may take 5-8 days, depending on the destination city.

    If you are in Barcelona city and need the products urgently, we recommend you choose the "pick up in store" option, we are open until 9:00 p.m.

    No shipments or deliveries are made on Saturdays or holidays.

    Please note that your bank may take time to process the payment, so any delay in delivery does not give you the right to demand any compensation.